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Frequently Asked Questions
Find quick answers to the most common questions about submitting, editing, and managing snippets on our platform.
Yes, you can switch between available currencies from the top navigation bar.
Prices will automatically update to display in your selected currency.
Note that all transactions are processed in the default site currency, and conversion rates may vary slightly.
Refunds are handled on a case-by-case basis.
If you’ve experienced a technical issue or received a broken file, contact our support team within 7 days of purchase.
We’ll verify the issue and guide you through the refund process if eligible.
If you need help, visit our Contact Page or use the Quick Message option from your dashboard.
You can also reach out via our WhatsApp support button or email us at support@surisnippet.com
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Our support team is available Monday to Friday, 9:00 AM – 6:00 PM (GMT-3).
Authors can edit their snippets anytime by going to Snippets → My Snippets → Edit.
However, once a snippet has been purchased by a buyer, it cannot be deleted to protect order history and downloads.
If you only need to make changes or fix an issue, it’s recommended to use the Edit option instead of deleting the snippet.
Authors earn a commission for each sale made through the platform.
Your balance is updated automatically after every successful order.
You can request a withdrawal once you reach the minimum payout threshold.
Withdrawals can be made via bank transfer, PayPal, or any other supported method listed under Wallet → Withdrawals in your author dashboard.
Snippet reviews usually take 24–48 hours.
During the review, our team checks for code quality, proper documentation, and originality.
If your snippet meets the requirements, it will be approved and published.
You’ll also receive a notification once your snippet is approved or if any changes are required.
After logging into your Author Dashboard, go to Snippets → Add New Snippet.
Fill out all the required fields — title, category, description, preview code, and upload files.
Make sure your snippet follows our quality and formatting guidelines before submission.
Once submitted, it will be reviewed by the admin team before it becomes visible on the marketplace.
To become an author on SuriSnippet, simply click on “Register as Author” from the login page or the top navigation bar.
Fill in your personal details, upload your profile image, and submit the form.
Once your account is approved by the admin team, you can start uploading your own snippets, set prices, and earn commissions on every sale.
💡 Tip: Make sure your profile information and snippet descriptions are complete to increase your chances of approval.