Privacy Policy

At SuriSnippet, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, create an account, or make a purchase.

1. Information We Collect

We collect certain information to provide you with a secure and personalized experience.

a) Information you provide directly:

Your name, email address, and password when creating an account.
Payment details (processed securely by trusted gateways like Stripe or PayPal).
Any information you provide when contacting support or submitting a form.

b) Information collected automatically:

Your IP address, browser type, and device details.
Usage data, such as pages visited, time spent, and actions performed.
Cookies and similar technologies to improve performance and remember your preferences.

2. How We Use Your Information

We use your data for legitimate business purposes, including:

Processing your orders and sending download links.
Managing your account and author dashboard.
Sending important updates, invoices, and security notifications.
Improving our website, features, and user experience.
Preventing fraud and maintaining platform security.
Responding to your inquiries and providing customer support.

We never sell, rent, or trade your personal information.

3. Payment Information

All payments are handled securely by third-party payment processors such as Stripe, PayPal, or bank transfer systems.

We do not store or access your full payment card details on our servers.

4. Cookies

SuriSnippet uses cookies to:

Keep you logged in between visits.
Remember your shopping cart and preferences.
Analyze traffic and improve performance.

You can disable cookies in your browser settings, but some features of the site may not function properly without them.

5. Data Security

We take your data protection seriously.

Our website uses SSL encryption, secure hosting, and modern firewall technologies to prevent unauthorized access, loss, or misuse of your personal information.

We regularly update our systems and perform security checks to ensure your data remains safe.

6. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you.
Request corrections to inaccurate or outdated information.
Request deletion of your personal data (“right to be forgotten”).
Withdraw consent for marketing or communication at any time.

To exercise these rights, contact us at support@suri-snippet.com

7. Data Retention

We retain your information only as long as necessary:

To comply with legal and tax obligations.
To maintain accurate transaction and license records.
To improve services and ensure account history remains accessible to you.

After this period, your data is securely deleted or anonymized.

8. Sharing of Information

We may share your data with:

Trusted service providers who help us operate (hosting, email delivery, payment processing).
Law enforcement or legal authorities, when required by law.
Authors (in limited cases) to fulfill order-related obligations such as license verification.

All partners and providers are bound by strict confidentiality and data protection agreements.

9. Third-Party Links

Our website may contain links to external websites or third-party services.

Please note that SuriSnippet is not responsible for the content or privacy practices of those external sites.

We encourage you to review their privacy policies separately.

10. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements.

Any updates will be posted here, and the “Last Updated” date at the top of this page will be revised accordingly.

11. Contact Us

If you have questions, concerns, or complaints about how your data is handled, please contact our support team:

SuriSnippet Support Team

📧 Email: support@suri-snippet.com

🌐 Website: https://suri-snippet.com

We’ll respond as quickly as possible — usually within 3–5 business days.